Continuing with my Christmas shopping, I decide it’s time to buy myself some treats, so I head over to HMV to nab Morrissey’s new single I Just Want to See the Boy Happy. Of course, I want both CD versions and the 7-inch, and, while I’m at it, I add both versions of his last single, In the Future When All’s Well to my basket. Nice. And, having just seen Moz at Wembley arena with my girlfriend and children, I throw in Kristeen Young’s CD single London Cry as a stocking filler for the oldest boy. In toto, that’s 5 CD singles and one 7-inch single, totalling £15.94 on the spend-ometer. Standard 3-to-5 day delivery is free (thank you HMV) but guess how much next-day delivery by Royal Mail Special Delivery would have been…
THIRTY FUCKING QUID!
I shit you not. £30! For a next-day delivery service on 6 items which cost only £15.94. A next-day delivery services which would have been costing HMV £5 tops.
Maybe they’re pricing it to stop anyone but the terminally stupid or terminally rich from using it.
Maybe their systems are so screwed that their admin costs of processing Special Delivery orders are huge.
Or maybe they’re just scalping customers who need their delivery in a hurry.
Whatever, £5 per item for Special Delivery is an absolute cocking disgrace.
Yes, they ‘fess up in their delivery information pages that that’s what they charge – but how can they justify it? I don’t think they can.
And another thing. HMV – your stupid Web site emptied my basket after I filled in your registration forms so I had to start shopping all over again.
All told, it’s a good job you had these CDs for £1 each less than Amazon, isn’t it?